Coombe Farm Organic is now The Organic Butchery. New name, same great values. The Organic Butchery - your destination for the highest quality, ethically butchered organic meat.
High-Welfare Sustainable Meat Regenerative Farming

Frequently Asked Questions

Everything You Need To Know

 

Farm and Animal Welfare

  • All our lamb and beef is 100% grass-fed. In regards to our pork, all our pigs are fed with organic grain. Pigs will rummage amongst the ground however they will not consume enough grass to maintain a suitable diet, this is also the same for the poultry. Our venison is fed majority grass however where they are reared spelt is produced so they are fed the husk that is taken off the pearled spelt because there is nutritional value in it otherwise it would go to waste.

  • The Organic Butchery is certified by the Soil Association www.soilassociation.org, the UK's largest organic certification body. We are not only proud of this but we want to go further. At The Organic Butchery, we not only believe in sustainability - we live it.

    Organic food is food which is produced using environmentally and animal-friendly farming methods on organic farms. These methods are legally defined and any food sold as 'organic' must be strictly regulated.

    Organic farming recognises the direct connection between our health and how the food we eat is produced. Artificial fertilisers are banned and farmers develop fertile soil by rotating crops and using compost, manure and clover.

    Organic animals enjoy the very highest welfare standards – they are truly free-range and have plenty of space and access to fields. For more information please have a look at www.soilassociation.org/whatisorganic.

Products and Cooking

  • You will find all the ingredients on the relevant produce pages.

  • We understand the importance of delivering the highest quality products to your table and are committed to your health and satisfaction in every aspect of our operation. As part of this, we ensure low levels of histamine in all our fresh meat deliveries. Read more about this here.

  • Use by dates can be found on the packaging of your meat, we advise to cook and eat the produce by this date or freeze to enjoy later. This applies to all lines, excluding previously frozen produce (which will be listed and labeled as such) and must be consumed within 3 days of receiving it defrosted.

  • We don’t recommend it; it is better to defrost the produce before cooking.

  • Yes, once you have cooked the produce and allowed to cool you can then freeze the leftovers.

Delivery and Orders

  • We currently deliver to Mainland UK only. This specifically excludes postcodes EI (Ireland), ZZ75 (Ireland), BT (Northern Ireland), JE (Jersey), GY (Guernsey), IM (Isle of Man), KA27 (Isle of Arron), HS (Outer Hebrides) and AB31 - AB35, AB41 - AB54 (Aberdeen), AB36 – AB38, AB55 - AB56, HS1 – HS9, IV1 – IV63, KW0 – KW14, PH19 – PH29, PH32 – PH33, PH45 – PH48 (Northern Highlands) and FK17 – FK21, KA28, PA20 – PA78, PH30 – PH31, PH34 - PH44, PH49 – PH50 (Argyll), KA27 (Arran) and ZE1 – ZE3 (Orkney Shetland).

  • We deliver our boxes Tuesday – Saturday every week. Please see our delivery cut off times on our dedicated delivery page here.

  • Delivery costs £4.95, Tuesday - Friday, or is free for orders over £120. Saturday delivery is £6.95, If you need your order before 12 pm on your selected delivery date please select our Pre 12 pm option, there is an additional charge for this service, (Weekday's £6.95 & Saturday £8.95)

  • No, when you go through the checkout there is a designated box to write any delivery notes. We would advise that you choose somewhere in the shade so it stays cool, especially through the summer. On the morning of your delivery date, our courier will send you a text message or email, whichever you prefer with an hourly time slot for delivery so you know when to expect your box. They can deliver without contact if you are self-isolating.

  • We have a minimum order of £50. 

  • We use insulated packaging and gel ice-packs to maintain a controlled temperature during transit, to ensure your delivery reaches you at an optimum temperature, bursting with fresh organic goodness.

  • At The Organic Butchery, we believe in sustainability and so all of the packaging you receive is recyclable and can also be returned to us to reuse with our packaging return scheme.

Payment

  • We accept all credit and debit cards except American Express. You can also checkout using PayPal.

  • Yes, it is very safe to pay online using our website as we use the latest security standards and do not save any bank details.

  • When you are checking out there is a designated box for entering your code into in order to use your gift voucher.

  • Unfortunately, we cannot accept returns for our produce due to the nature of perishable delivery. However, if for any reason you are unhappy with your produce please contact our customer service to resolve.